DrPomen by MARK'S
Kemas kini: 22 September 2026 · Updated: 22 September 2026
Dasar privasi
DrPomen ialah webapp tempahan servis kereta (semua jenama, pakar Perodua) di bawah MARK'S. Halaman ini terangkan data apa kami simpan dan kenapa.
Data yang kami simpan
- Akaun Google — nama dan emel, masa anda log masuk
- Nombor telefon — untuk foreman hubungi anda tentang booking
- Kereta — model, nombor plat, tahun, odometer, gambar (kalau anda letak)
- Booking — servis, tarikh, bayaran, resit, kredit dan setem
- Lokasi — hanya untuk Home Service / COD, bila anda tekan "Kesan lokasi saya"
- Akaun bank — hanya kalau anda minta refund ke bank
Sahkan WhatsApp
Untuk sahkan nombor, anda hantar kod DRP-xxxxxx ke nombor pengesahan kami melalui WhatsApp. Melalui WhatsApp Business Platform (Meta), kami terima nombor pengirim dan teks mesej itu sahaja. Kami guna untuk padankan kod dengan akaun anda. Kami tak balas mesej itu dan tak hantar mesej pemasaran.
Atau, kami hantar kod pengesahan 6 digit ke WhatsApp anda melalui WhatsApp Business Platform (Meta), dan anda taip kod itu dalam app. Mesej ini untuk pengesahan sahaja — bukan pemasaran. Kami simpan nombor yang dihantar dan status penghantaran (dihantar / sampai / gagal) sehingga 60 hari untuk semakan.
Kegunaan data
- Urus booking, bayaran, refund dan kredit
- Hantar notis booking melalui emel
- Foreman yang ambil job anda nampak nama, telefon, kereta dan alamat (Home Service) — untuk buat kerja sahaja
Kami tak jual data anda. Kami tak kongsi dengan pengiklan.
Di mana disimpan
Data disimpan dalam Supabase (pangkalan data) dan Netlify (hosting), dengan kawalan akses ikut peranan. Emel dihantar melalui Gmail.
Padam data anda
Hubungi
DrPomen by MARK'S · MARKS LEGACY & INNOVATION (202603252479) · Selangor, Malaysia · admin@drpomen.com
Privacy policy
DrPomen is a car-servicing booking webapp (all brands, Perodua specialist) run by MARK'S. This page explains what data we keep and why.
Data we keep
- Google account — your name and email when you sign in
- Phone number — so your foreman can reach you about a booking
- Car — model, plate number, year, odometer, photo (if you add one)
- Bookings — services, dates, payments, receipts, credit and stamps
- Location — only for Home Service / COD, when you tap "Detect my location"
- Bank account — only if you ask for a refund to your bank
WhatsApp verification
To verify your number, you send a code DRP-xxxxxx to our verification number on WhatsApp. Through the WhatsApp Business Platform (Meta), we receive only the sender number and the message text. We use it to match the code to your account. We do not reply to that message and we do not send marketing messages.
Alternatively, we send a 6-digit verification code to your WhatsApp through the WhatsApp Business Platform (Meta), and you type it into the app. This message is for verification only — not marketing. We keep the number it was sent to and its delivery status (sent / delivered / failed) for up to 60 days for troubleshooting.
How we use data
- To run bookings, payments, refunds and credit
- To send booking notices by email
- The foreman who takes your job sees your name, phone, car and address (Home Service) — only to do the work
We do not sell your data. We do not share it with advertisers.
Where it is stored
Data is stored in Supabase (database) and Netlify (hosting), with role-based access control. Emails are sent through Gmail.
Delete your data
Contact
DrPomen by MARK'S · MARKS LEGACY & INNOVATION (202603252479) · Selangor, Malaysia · admin@drpomen.com